1. Service publisher
Thermoremix.ai (hereinafter "the Service") is published and operated by Un Interlude, a French simplified single-shareholder joint-stock company (SASU) registered under SIREN 880 245 931. Hosting provided by Heroku Inc. (Salesforce, Inc., 415 Mission Street, San Francisco, CA 94105, USA). For any questions, contact us at hello@thermoremix.com.
2. Description of the service
The Service allows users to adapt classic cooking recipes into recipes adapted to the format of Thermomix® cooking robots (TM5, TM6, TM7, TM31 models). Adaptations are generated automatically from text, URL, photo, or description provided by the user, and remain indicative. The user remains responsible for the final verification of steps, temperatures, durations, and food safety before and during cooking.
3. User account
Registration is open to anyone aged 16 or older, or to any age with the consent and supervision of a parent or legal guardian. The user undertakes to provide accurate information and to keep their password confidential.
We reserve the right to suspend or delete an account in case of breach of these terms, fraudulent use, abusive behavior toward the service or other users, or violation of applicable laws.
4. Subscriptions and pricing
The Service is offered in three plans: Discovery (free, 3 adaptations per month), Solo (from €3.33/month annually or €3.99/month monthly), and Duo (from €4.99/month annually or €5.99/month monthly). Prices shown include all applicable taxes.
Paid subscriptions renew automatically at expiry. The user can cancel them at any time from their account or by contacting us. Cancellation takes effect at the end of the current billing period, with no penalty.
30-day money-back guarantee. If you are not satisfied within 30 days of your first payment, contact us — we will issue a full refund, no questions asked.
5. Payment and security
Payments are processed exclusively by Stripe Payments Europe Ltd., a PCI-DSS Level 1 certified provider. No banking data (card number, CVV) is stored on our servers. If you reside outside the Euro zone, Stripe may convert your payment to your local currency at the daily rate.
6. Intellectual property
You retain all rights over the content you provide (recipes, photos, texts). By submitting them to the Service, you grant us a non-exclusive, free, time-limited license, strictly necessary for the adaptation and storage of your adapted recipe in your personal space.
The application itself (code, design, brand guidelines, "Thermoremix" and "Thermoremix.ai" trademarks) remains the exclusive property of Un Interlude. Any reproduction or use outside a private context is prohibited without prior written authorization.
7. Limitation of liability
Adapted recipes are generated by an automated analysis system and constitute an adaptation aid, not a prescription. We cannot guarantee the absence of error in temperatures, durations, quantities, or sequences proposed. It is up to the user to validate each step before execution, to take into account their own constraints (allergies, intolerances, diet, equipment), and to follow the safety instructions of their cooking robot.
To the extent permitted by law, we cannot be held liable for indirect damages (data loss, loss of profit, burns, food poisoning, damage to food or appliances) resulting from the use of the Service.
8. Personal data
The processing of your personal data is governed by our Privacy Policy, which details the data collected, its purpose, retention period, and the rights you can exercise under Regulation (EU) 2016/679 (GDPR).
9. Changes to the terms
We reserve the right to modify these terms. In case of substantial modification, you will be notified by email at least 30 days before the new terms take effect. The last update date appears at the top of this page. Continued use of the Service after that date constitutes acceptance of the new terms.
10. Applicable law and dispute resolution
These terms are governed by French law. In case of dispute, an amicable solution will be sought first through direct contact at hello@thermoremix.com.
In accordance with Article L.612-1 of the French Consumer Code, the consumer may, free of charge, refer the dispute to a consumer mediator (economie.gouv.fr/mediation-conso) or to the European Online Dispute Resolution platform (ec.europa.eu/consumers/odr).
Failing an amicable agreement, French courts shall have exclusive jurisdiction.